by Jessica Franco | Apr 1, 2019 | Business Intelligence
Executive Summary Customers today demand contact via the communication channel of their choice, and businesses are struggling to keep up with the demand while providing a seamless and pleasant experience. If this is your challenge, and you are developing your customer...
by Robert Boyd | Dec 10, 2018 | Business Intelligence, Human Capital, Management & Leadership
Stop and Consider Before you take on the next assignment – Stop and Consider – is this what you really ought to be doing? The Association for Computing Machinery is not known for inspirational exhortations to a higher calling. But, in their dry, analytical way they...
by Nate Vaziri | Nov 16, 2017 | Business Intelligence
This article on business intelligence, governance and smart cataloging tools is a follow on to our Lean Startups and Business Data Quality post. We’re pleased to welcome Nate Vaziri as a guest blogger to the Telegraph Hill Software blog. The Underfunded Data...
by Robert Boyd | Aug 21, 2017 | Business Intelligence
Lean practices mean non-functional requirements like business data quality, information security, and test automation get relatively little attention at first. Firms employing lean focus on what’s most important to customers today and de-emphasize planning and...
