Keys to the Omni-Channel Strategy

Keys to the Omni-Channel Strategy

Executive Summary Customers today demand contact via the communication channel of their choice, and businesses are struggling to keep up with the demand while providing a seamless and pleasant experience. If this is your challenge, and you are developing your customer...
Self-Serve BI and Smart Cataloging

Self-Serve BI and Smart Cataloging

This article on business intelligence, governance and smart cataloging tools is a follow on to our Lean Startups and Business Data Quality post. We’re pleased to welcome Nate Vaziri as a guest blogger to the Telegraph Hill Software blog. The Underfunded Data...
Lean Startups and Business Data Quality

Lean Startups and Business Data Quality

Lean practices mean non-functional requirements like business data quality, information security, and test automation get relatively little attention at first. Firms employing lean focus on what’s most important to customers today and de-emphasize planning and...