San Francisco, CA
David Brian Ward, Founder & CEO, leads our San Francisco Office
San Jose, CA
Eric Lan, CTO, leads our San Jose CA Office
Rob Wyndon leads our Oakland CA office
Jessica Franco, Practice Director leads our Denver Office
I selected Telegraph Hill for their proven success in Development, Engineering, Operations, and Program Management. They possessed a plentiful and highly experienced team of mature professionals all under one roof. They were genuinely interested in the success of my project and were able to counsel me along the way. Their level of commitment extended beyond normal work hours, including attendance at a meet-up that I organized.Nea Hanscomb
Technology Experts & Elite Engineers
Telegraph Hill Software is a catalyst that accelerates development.
Classic development methodologies, well-intended processes and reactionary recruitment tactics struggle, at best, to keep pace with the demands facing software development today. Innovative and disruptive methods are needed to rapidly build a development organization with good managers, good processes, and the best available talent.
For fast-moving organizations, Telegraph Hill Software will simplify, stabilize and accelerate your software development with our on-site, technology experts, and, elite engineering teams. These are teams and individuals who understand the requirements for successful business-critical and timely, quality software. We are your software catalysts.
We act as a catalyst for software productivity in our clients’ organizations.David Ward
Home is where the smart is.
A good portion of the world sees the San Francisco Bay Area as a hub of innovation and technology, and the center of the software universe. We call it home. Founded in 2010, Telegraph Hill has a proven ability to provide its clients with highly experienced, cost-effective, local software engineering talent; from interim CTOs, to Agile teams, to brilliant individuals. We’ve become an essential partner to numerous Bay Area companies. Fast-growers such as Lending Club and innovative startups like Advanced Microgrid Solutions, as well as corporate leaders such as Visa, Bank of the West and Fidelity National Information Systems.
Meet the People Who Make Telegraph Hill Software
Founder & CEO
David Brian Ward’s career spans 35 years of experience as an entrepreneur and executive leader of software innovation at firms large and small. Mr. Ward founded Telegraph Hill in 2010 to provide leading edge technical management consulting and onsite software development teams to fast-growing firms in the San Francisco Bay Area.
The more virtual our social relationships, the more overwhelmingly important onsite physical presence is. That’s why face to face teams are a core principle of an agile methodology.
Eric Lan has 25+ years of success leading and growing software engineering teams, both in large corporate IT environments and venture-backed startups, across many industries. A co-inventor of Hyperion Essbase, Eric was a leader in the use of data for advanced analytics long before the current “big data” trend. Eric manages our agile project teams for maximum productivity – the quality required for mission-critical software.
Software engineering today is all about innovations, processes, disciplines, collaborations, and most importantly, executions – same as it was 25 years ago!
VP of Software Development
Phil Lockwood is an experienced software manager who remains hands-on with all of today’s critical open source software technologies. A highly capable manager of talent with several Director of Engineering positions to his credit, Phil has a long history in the design and implementation of high-volume, mission critical systems at venture-backed firms. He also enjoys moon-lighting as a multi-media artist and musician.
I love building high-volume, scalable systems and leading teams to do so. It is the ultimate in job satisfaction when it all works smoothly the first time – as they always do!
John Lorance brings 20+ years of hands-on software and data system development experience, providing technical and executive-level management leadership to multiple early stage startups. As Telegraph Hill’s VP of Engineering he leads development of Telegraph’s Interim CTO practice, delivering critical engineering management support and agile coaching to startups and organizations undergoing digital transformation. He is a particular expert in leading global development teams, with successful outcomes as a result of effective team communication and inclusive stakeholder input.
Engineering best practices must be combined with communication excellence in order to achieve successful outcomes which deliver impactful solutions and make for a successful team.
Practice Director, Customer Engagement Technology
I have over 20 years of experience in Customer Experience platforms from legacy Telecom TDM PBX’s, VoIP, SIP, CTI-enabled, intelligent customer engagement platforms with various integrations to CRM, Workforce Optimization and Quality Management Systems.
Deployments of very large (10k+ agents), complex Omni-Channel platforms in the financial, credit card processing, and Insurance industries, delivering Voice Self and Assisted Services, Multi-Channel via Web-chat, Email, SMS, and Social media.
Innovative efforts including ChatBots for self-service, enabled by Virtual Personal Assistants and integrated AI/Machine learning technologies and Biometrics authentication. Application systems architecture and Program Management to deliver a solid foundation, both on-premise, cloud, and hybrid-cloud models.
Big Data Consulting
David Urry is an award winning data scientist. With a 30 year history of excellence in data science. By mastering the use of streams, micro-services, and data transformation David has delivered exceptionally well performing systems setting the standard of a 250 million record a day system data delivery to under 30 seconds (a roughly 600 time improvement from typical systems this size).
David has built several high performance server systems at the SUN CORBA group his team did some of the first multi-tier systems as well as some of the first commercially viable Java apps. In 2009 he built a 10MM DAU system handling 3/4 billion transactions a day on a 19 server cloud based system. Since then, he has continued to push the envelope on server development with medical record and biotech servers.
He has been a technical lead of teams as large as 3,000 engineers. He has as CTO or VP of Engineering on 4 occasions built teams from one person (himself) to teams of 20 or more. In 1997 he was the second engineer and technical lead at Extensity which IPOed in 2002 as one of a small handful of IPOs that year and continued to sell in excess of $7 Billion over the next 10 years.
VP Data Engineering
Marion Denny supports Telegraph Hill’s Interim Executive Leadership practice as VP Data Engineering.
Marion has over twenty years of data-intensive web application development experience in both small and global enterprise businesses. He is adept at translating business needs into focused engineering productivity.
Marion has been the technical founder of several startups over the past decade.
VP, Business Development
Robert Boyd, has thirty years experience in software systems and consulting. Robert leads Telegraph Hill Software’s business development.
Robert started his career as a 6502 assembly language programmer for machine control computers and followed the evolution of software development through a variety of technologies including hierarchical and rdbms database programming, 4GL programming, and more recently XML API development, and, front-end UI development.
Robert’s business context experience spans banking, insurance, payments processing, medical device manufacturing, clinical trials, grocery retail, live entertainment, and, computer games.
Robert’s previous employers include Swiss Bank Corporation, Fintech Corp NYC, Booz Allen Hamilton, TRW Financial Systems and he was Regional Vice President for eForce Global, a web 1.0 software services company.
Robert is a graduate of the University of Massachusetts at Amherst and U. C. Berkeley’s Haas School of Business
Senior Software Engineer
Scott brings decades of experience in large scale distributed systems, administration, integration, software architecture and design. Scott is also well versed in data storage, machine learning, character recognition, and BI. Scott has worked primarily in financial services and received his degree from Cal Poly SLO.
Roger Bush is a technologist, entrepreneur and a Bay Area native. Most recently he was VP of Engineering for UrbanSitter where he built the engineering and operations teams from the ground up and created a stable, scalable platform for the company’s web and mobile applications. Roger also had a long, distinguished career at Yahoo working on a variety of products.
Senior Software Engineer
Bob has a BA, Mathematics, UC Berkeley before beginning a 25 year career working on real-time systems and kernel-level software for microprocessors. Bob then moved on to document image analysis, hand-print segmentation, character recognition, machine learning and natural language processing.